Digital transformation and AI know-how
HAT Insights is where HAT Solutions shares what it knows: plain explanations, step-by-step guides and practical lessons on putting AI to work in business operations.
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· 6 min read
An AI-run attack in Russia took over more than 10 servers in about 3 hours. Small firms should close exposed services, tighten admin accounts and watch alerts.
Read more: AI hacked 10+ servers in 3 hours: what businesses must lock down
· 6 min read
Small business digitization should start with customers, orders and stock, not ERP. Priorities by size and cash flow, and choosing tools without IT.
Read more: Small business digitization: where a 10–50 person firm starts
· 6 min read
How to assess your company's digital transformation maturity: Vietnam's DBI index, 24 self-check questions in six groups, scoring and what to do first.
Read more: Digital transformation assessment: a self-check questionnaire
· 5 min read
Claude Meetings brings AI into video calls to take minutes and build task lists. How businesses can trial AI meeting notes and keep control of their data.
Read more: AI meeting notes: Claude Meetings and assigning work after meetings
· 6 min read
Digitization turns paper into digital data; digital transformation changes how the business runs. The difference, shown through one receivables process.
Read more: Digitization vs digital transformation: what's the difference?
· 5 min read
Hanoi has set aside VND 50 billion for digital transformation vouchers, with applications open on iHanoi until 4 December 2026. Who gets priority, how to apply and which service to pick first.
Read more: Hanoi digital transformation vouchers: how to apply and what to spend them on
· 9 min read
An AI customer service chatbot helps when it answers from a maintained knowledge base and hands over to a person at the right time. When to use one and how.
Read more: AI customer service chatbots: deploy without losing customers
· 9 min read
AI for business works best on frequent, text-heavy tasks with a human reviewer. What AI can and can't do, the main risks, and how to pick your first use case.
Read more: AI for business: a practical guide for company leaders
· 8 min read
AI governance sets which AI tools staff may use, with what data, and who signs off. A six-part framework and what Vietnam's data protection and AI laws require.
Read more: AI governance for business: a control framework and data security
· 8 min read
AI in accounting reads source documents, suggests entries, reconciles bank and ledger, drafts management reports and forecasts cash. People still approve.
Read more: AI in finance and accounting: from source documents to reports
· 9 min read
AI in HR drafts job ads, summarises CVs, answers policy questions and reads attrition data. Where to start, how to avoid bias, what employee-data law requires.
Read more: AI in HR: where it helps, from hiring to keeping good people
· 9 min read
How AI helps run operations: stock alerts, purchase planning, supplier documents, delivery and maintenance scheduling. What data you need and where to start.
Read more: AI in operations: inventory, purchasing, delivery and field work
